Terms & Conditions

Last Updated: August 12, 2026

Welcome to Poppin’ West Texas. These Terms & Conditions (“Terms”) govern your use of the Poppin’ West Texas website and your interactions with the products, services, and communications provided by Poppin’ West Texas, LLC.

By accessing or using our website, purchasing our products, or using our services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.

1. About Poppin’ West Texas

Poppin’ West Texas, LLC (“Poppin’ West Texas,” “we,” “us,” or “our”) is a Texas-based food business offering gourmet popcorn, kettle corn, seasonings, merchandise, and related products through our website, retail locations, wholesale partners, markets, events, and other sales channels.

We reserve the right to modify, discontinue, or limit any product, service, promotion, or website feature at any time.

2. Website Use

You agree to use our website only for lawful purposes and in accordance with these Terms.

You may not:

Use the website in violation of applicable laws or regulations;
Attempt to gain unauthorized access to the website or related systems;
Interfere with the operation or security of the website;
Use automated systems to improperly access, scrape, or disrupt the website; or
Use our content in a way that infringes upon the rights of Poppin’ West Texas or others.

We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.

3. Products and Product Information

We make reasonable efforts to accurately describe and display our products, including flavors, ingredients, sizes, photographs, pricing, and availability.

Because many of our products are produced in batches, actual appearance, color, coating, size, or other characteristics may vary from photographs shown on our website.

Products and flavors are subject to availability and may be changed or discontinued without notice.

4. Food Allergies and Dietary Information

Some Poppin’ West Texas products may contain or come into contact with common food allergens.

Ingredient, allergen, and dietary information is provided to help customers make informed purchasing decisions. Customers with food allergies, sensitivities, or specific dietary requirements should carefully review product labeling before consumption.

Product formulations and ingredients may change. The ingredient and allergen information printed on the product packaging should be considered the most current information for that product.

If you have questions regarding the ingredients or allergens in a particular product, please contact us before consuming it.

5. Orders, Pricing, and Payment

All products, prices, promotions, and availability are subject to change without notice.

When you place an order with Poppin’ West Texas, you agree to provide accurate and complete information.

Submission of an order does not necessarily constitute acceptance of that order. We reserve the right to refuse, limit, or cancel an order due to product availability, pricing or listing errors, suspected fraud, or other circumstances.

Applicable taxes, shipping charges, delivery fees, and other charges may be added to your order when appropriate.

6. Shipping and Delivery

Shipping and delivery estimates are provided as estimates only and are not guaranteed unless expressly stated otherwise.

Poppin’ West Texas is not responsible for delays caused by shipping carriers, weather, incorrect delivery information, service disruptions, or other circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate shipping information when placing an order.

7. Returns, Refunds, and Order Issues

Because many of our products are food products, returns may be restricted for food safety and quality reasons.

If your order arrives damaged, incorrect, or otherwise has a problem, please contact Poppin’ West Texas promptly so we can review the issue.

Refunds, replacements, or credits may be issued at our discretion based on the circumstances of the order and applicable law.

8. Wholesale Orders

Wholesale purchases may be subject to additional pricing, minimum-order requirements, payment terms, shipping requirements, and other policies communicated at the time of purchase or through our wholesale ordering platform.

Wholesale products are intended for resale by approved retailers unless otherwise agreed.

Poppin’ West Texas reserves the right to approve or decline wholesale accounts and to modify wholesale pricing, minimums, or availability.

9. Intellectual Property

Unless otherwise indicated, the content of this website, including the Poppin’ West Texas name, logos, graphics, photographs, product names, written content, designs, and other materials, is owned by or licensed to Poppin’ West Texas, LLC and is protected by applicable intellectual property laws.

You may use our website for personal, noncommercial purposes. You may not reproduce, distribute, modify, sell, or commercially exploit our content without prior written permission.

10. Third-Party Services and Links

Our website may contain links to websites, payment processors, social media platforms, wholesale marketplaces, applications, or other services operated by third parties.

Poppin’ West Texas does not control these third-party services and is not responsible for their content, availability, privacy practices, or terms.

Your use of third-party services may be governed by separate terms and privacy policies provided by those third parties.

11. SMS/Text Messaging Terms

Poppin’ West Texas Text Messaging Program

Poppin’ West Texas offers an optional text messaging program for customers who choose to receive communications from us.

By expressly opting in to the Poppin’ West Texas text messaging program, you agree to receive recurring SMS and/or MMS messages from Poppin’ West Texas, LLC at the mobile telephone number you provide.

Messages may include promotional offers, new product and flavor announcements, event information, market schedules, retail location updates, restock notifications, special offers, reminders, and other marketing or informational communications from Poppin’ West Texas.

Message frequency varies. Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing any goods or services from Poppin’ West Texas.

Consent to Receive Messages

You will receive marketing text messages from Poppin’ West Texas only after providing your consent through an approved opt-in method.

Your consent applies specifically to communications from Poppin’ West Texas. Consent to receive text messages is not transferred to or interpreted as consent to receive marketing text messages from another business, third party, or affiliate.

Mobile information, including your telephone number, SMS opt-in data, and messaging consent, will not be sold, rented, shared, or otherwise provided to third parties or affiliates for their marketing or promotional purposes.

We may use service providers as necessary to operate and deliver our text messaging program. These providers may process information on our behalf solely to provide those services and are not permitted to use your mobile information or messaging consent for their own marketing or promotional purposes.

How to Opt Out

You may cancel your participation in the Poppin’ West Texas text messaging program at any time.

Reply STOP to any Poppin’ West Texas text message to unsubscribe.

After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. After your request has been processed, you will no longer receive messages from that messaging program unless you subsequently opt in again.

How to Get Help

For assistance with the Poppin’ West Texas text messaging program, reply HELP to any text message from Poppin’ West Texas.

You may also contact Poppin’ West Texas using the contact information provided on our website.

Message Delivery and Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Delivery of text messages is subject to effective transmission by your wireless carrier or network operator and is outside the control of Poppin’ West Texas.

Message frequency may vary depending on promotions, events, product releases, restocks, and other communications.

Our text messaging program is intended to work with major U.S. wireless carriers. Availability may vary by carrier, device, and location.

You are responsible for any message, data, or other charges imposed by your wireless carrier.

Privacy

Your participation in the Poppin’ West Texas text messaging program is subject to our Privacy Policy.

Mobile phone numbers, SMS opt-in information, and messaging consent will not be sold, rented, shared, or otherwise provided to third parties or affiliates for their marketing or promotional purposes.

Please review our Privacy Policy for additional information about how Poppin’ West Texas collects, uses, and protects personal information.

12. Email and Marketing Communications

If you choose to receive email or other marketing communications from Poppin’ West Texas, you may unsubscribe using the instructions included in those communications.

Unsubscribing from email marketing does not automatically unsubscribe you from SMS communications, and opting out of SMS messages does not automatically unsubscribe you from email marketing.

Each communication channel must be managed using its applicable unsubscribe method.

13. Privacy

Your use of our website and services is also subject to the Poppin’ West Texas Privacy Policy, which describes how we collect, use, disclose, and protect personal information.

Please review our Privacy Policy for additional information regarding our privacy practices.

14. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website, its content, and related services are provided on an “as is” and “as available” basis.

Poppin’ West Texas does not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

Nothing in these Terms excludes any warranty or consumer right that cannot legally be excluded.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Poppin’ West Texas, LLC will not be liable for indirect, incidental, special, consequential, or similar damages arising from your use of or inability to use our website or services.

Nothing in these Terms is intended to limit liability where such limitation is prohibited by applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Poppin’ West Texas, LLC from claims, damages, liabilities, and reasonable expenses resulting from your unlawful use of the website or violation of these Terms.

17. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

Any dispute relating to these Terms will be subject to applicable laws and jurisdiction requirements in the State of Texas.

18. Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes to our business, services, legal obligations, or practices.

When changes are made, we will update the “Last Updated” date at the top of this page.

Your continued use of our website or services following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

19. Contact Us

If you have questions regarding these Terms & Conditions, our text messaging program, or our services, please contact us:

Poppin’ West Texas, LLC
Lubbock, Texas
Email: info@poppinwtx.com